YOU SAID:
I'm happy they listened and I'm happy they realized exactly what the issues were, however my trust has been shaken and I find myself still unwilling to use them for my own business, but at least now I can continue to support others on the platform.
INTO JAPANESE
私は彼らが耳を傾け、まさに何問題が、しかし、私の信頼が揺らいでいると私はまだ自分のビジネスのためにそれらを使用する不本意な自分自身を見つけるが、プラットフォームに他人をサポートしていき、少なくとも今気付いた嬉しいことをうれしいです。
BACK INTO ENGLISH
Glad glad you noticed that now I listen them exactly what questions problems, however, have shaken my confidence and I find disappointing myself still use them for their own business, but we support the others platforms, at least.
You've done this before, haven't you.